Terms and Conditions

Please read this legal disclaimer and terms and conditions carefully before accessing our website or using our services.

Visitors to the Website, current customers, or prospective customers are bound by this Legal Disclaimer and Terms and Conditions (“Terms”), as outlined below.

Welcome to Zulf s.r.o. (referred to as “Zulf,” the “Company,” “we,” “us,” and “our”), registration address: 277/16 Venturská, Názov Bratislava – Staré Mesto, 811 01, Slovak Republic, registration number: 53 054 407, with an office at Dunajska c. 165, 1000 Ljubljana, Slovenia. We offer our services (“Services”) online, including through our website at www.zulf.sk, as well as through other forms of communication such as email. Providing information on the Website also constitutes part of the Services.

The terms “User,” “you,” “your,” “Visitor,” or “Customer” refer to any past, current, or prospective customer of our Services or visitor to the Website. These Terms apply to each Customer. 

These Terms govern your access to and use of our Services. By accessing or using the Services (including accessing the Website), you agree to be bound by these Terms. We may ask you to confirm your agreement to these Terms by taking specific actions, such as clicking a button labelled “I Agree,” “Order.” “Download’ or using the Services. Any personally identifiable information about you or anyone else may be stored on or through the Services (“Personal Data”). 

The information provided on the Website or via any other transmission from Zulf is not legal advice but general information. The content on the Website or any other transmission from Zulf is subject to these Terms.

Zulf reserves the right to change or update these Terms at any time. Changes or updates to these Terms will appear on the Website and/or be communicated to the Customer and will be effective immediately. Your use of the Website or receipt of Services after any such changes constitutes your consent to such changes and updates.

For Informational Purposes Only

Zulf aims to provide you with general information rather than specific advice, whether legal or otherwise. The information presented is intended solely for informational purposes and serves as an advertisement for our services. None of the information on the Website constitutes professional advice, nor does it represent a recommendation by Zulf, its representatives, agents, or any other party. 

Providing any information available on the Website or through other forms of communication does not establish a business, legal, or professional relationship.

Information Provided “As Is”

Any information obtained from Zulf or the Website should not be considered a substitute for professional advice from a marketing expert. This information is provided “as is” without guaranteeing accuracy, completeness, or timeliness. Zulf explicitly disclaims all warranties and denies any liability for loss, claims, liabilities, or damages resulting from or related to errors or omissions in the content provided by Zulf or the Website.

Content

Any information, text, graphics, photos, or other materials that are uploaded, downloaded, or appear in connection with our Services or on our Website, including Personal Data, are collectively referred to as “Content.” By providing Content to us (“Customer Content”), you warrant that you have all necessary rights to provide it to us.

In addition to customer content, some of the content on the services and website is owned by us (“Zulf Content”) and partners and other entities (“Third-Party Content”). You may use Zulf Content and Third-Party Content for personal use only. Without the prior written permission of the owner, you may not share any Content with any other person or entity. For example, reposting Zulf Content to another website or sharing it with others requires our prior written permission.

We own Zulf Content and the Services, including all associated intellectual property such as copyrights and trademarks. You may not remove, alter, or conceal any copyright, trademark, service mark, or other proprietary rights notices in or accompanying the Services or any Content other than Customer Content. You may not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, licence, or otherwise exploit the Services or any Content other than Customer Content.

All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originates it. We do not monitor the Content posted via the Services and will not be liable for any Content, including any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the Content or its use.

Your use of or reliance on any Content or materials posted on our Website or provided to you through the Services is at your own risk. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Website or in connection with the Services. We do not endorse any opinions expressed via the Services.

By using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate, or otherwise inappropriate.

You grant Zulf a non-exclusive, perpetual, irrevocable, worldwide, unlimited, assignable, sublicensable, transferable, fully paid-up, and royalty-free right and licence to copy, prepare derivative works of, improve, distribute, publish, remove, retain, add, process, analyse, use, and commercialise Customer Content in any form or format now known or hereafter discovered, via the Services or otherwise, including but not limited to any Customer-generated Content, ideas, concepts, techniques, or data, without any further consent from you, and any notice or compensation to you or any third parties (“Content License”). Except for the Content License you grant us, you retain all ownership or other rights you may have to Customer Content. Before providing us with customer content, you should keep a copy of it in a safe place that is accessible to you.

You are responsible for using the Services, your Content, and the consequences of your actions.

Customer Contact Information

By providing your email address, phone number, cellular phone number, or any other means of contact (“Customer Contact Information”), you agree that Zulf may contact you using such information (including via text messages) for any purpose, including providing information about or in connection with the Services, as well as for advertising messages via auto-dialled calls, texts, or robocalls. Phone calls or text messages sent to the Customer Contact Information may include artificial or prerecorded messages. Your consent to be contacted via any of the Customer Contact Information (including via text messages) is not required to purchase services, and you can contact Zulf customer service at any time to withdraw such consent or to request a version of these Terms and Conditions. Message and data rates may apply when contacting you using the Customer Contact Information.

Minimum Age

You must be 18 years old to use our Services. By registering and using our Services, you confirm that you are of legal age to enter into these Terms as a binding agreement.

If anyone under the age of 18 (“Young Person”) provides any Content to us, the Young Person’s parent or guardian may contact us. We will promptly delete any Content provided by the Young Person.

Privacy

Certain information you submit to us may include personal details such as gender, ethnicity, nationality, age, religion, sexual orientation, health information, or other Personal Data about yourself or others. By using our Services or providing Personal Data or other Content to us, you agree to the collection, storage, processing, use, sharing, and onward transfer of your Personal Data and any other information you submit, as outlined in the current version of these Terms and our Privacy Policy.

Please be aware that any Personal Data or other information collected, stored, or processed by a partner or third party is subject to their respective privacy policy or agreements. We are not responsible for any partner or third party’s privacy practices, security measures, or other processes, except as expressly stated in the current version of these Terms and our Privacy Policy.

We reserve the right to access, read, preserve, and disclose any Content, data, or other information (including Personal Data) as deemed necessary to

  1. comply with applicable laws, regulations, legal processes, or governmental requests;
  2. enforce the Terms, including investigating potential violations;
  3. detect, prevent, or address security, or technical issues;
  4. respond to customer support requests, or
  5. protect the rights, property, or safety of Zulf, our Services, our customers, and the public.

Third-party Websites

The Website may include links to services provided by other businesses and organisations operating independently of Zulf or the Website. We do not guarantee the accuracy or reliability of the information on these websites or the content of any files that customers may download from these sites. The links to these resources on the Website do not imply our endorsement or recommendation of any third party.

Customers access material from these third-party sites at their own risk, and Zulf is not responsible or liable for any resulting issues.

All third-party information is provided without any warranty, express or implied, regarding its legal effect or completeness.

Disclaimer of Warranties

We do not provide any implied warranties or representations, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by applicable law. If you are dissatisfied with Zulf, the Services, or anything related to the Services, you may stop using them. Termination of your use is your only remedy. We do not guarantee that the Services will result in any particular financial or other customer benefits.

We do not warrant or represent that your use of the Services will not infringe the rights of third parties. We cannot guarantee that the Website will function without interruption or errors. Maintenance, updates, or system or network failures may interrupt the operation of the Website. We are not liable for any damages caused by such interruptions or errors. Additionally, we are not responsible for any malfunctions, access issues, or poor usage conditions of the Services and Website due to inadequate equipment, disruptions related to internet service providers, network saturation, or any other reason.

Cancellation Policy and Termination

Zulf reserves the right to refuse or cancel Services to any person or entity at our sole discretion, including for the misuse of Zulf offers. Zulf is not responsible for any damages or losses resulting from our refusal or cancellation of Services for any reason.

Orders are generally refundable until payment is forwarded to any advertising platform or network, minus a cancellation fee. Once payment has been forwarded to any advertising network or platform, entity or third party, no cancellations or changes to an order can be accepted.

We do not dispute legitimate chargebacks. However, if an illegitimate or improper chargeback (e.g., a chargeback requested after payment by Zulf to an advertising platform or network, or other entity or third party) is submitted, we reserve the right to take any actions we deem appropriate at our sole discretion. These actions may include cancelling Services provisions. 

We may terminate these Terms at any time, with or without notice, for any reason or no reason. Any termination by us shall be effective immediately or as specified in our notice.

We may restrict, suspend, or block the access of any customer who abuses or misuses the Services. Misuse includes, among other things, infringing any intellectual property rights, using any functionality, feature, or capability of the Services to generate, support, or transmit any form of spam, engaging in any behaviour or activity that we asked you not to do, or any other behaviour that we, in our sole discretion, deem contrary to the mission and purpose of Zulf and the Services.

Lawful Use

Customers agree, represent, and confirm that they will not use the information, products, services, or materials provided by Zulf to commit fraud or any other illegal act or crime. This includes misrepresenting identity or legal purpose, falsifying information on legal documentation, or engaging in unlawful, illegal, or improper behaviour.

Customers are responsible for any costs, including legal fees, incurred by Zulf if they fail to comply with this requirement. Customers accept entire liability and agree to indemnify, defend, and hold Zulf, its owners, agents, employees, representatives, and providers harmless from any damages, claims, demands, judgments, expenses, or causes of action arising from their use or misuse of the information, products, services, or materials provided by Zulf.

Zulf reserves the right to investigate complaints or reported violations of these Terms and to take any necessary actions, including reporting suspicious or suspected unlawful activity to law enforcement, regulators, or other third parties. Zulf may disclose any required information, including customer-submitted information, profiles, email addresses, usage reports, IP addresses, customer traffic, and other content.

By accessing the Website and using the Services, you agree to comply with all applicable laws, including privacy laws, intellectual property laws, export control laws, tax laws, and regulatory requirements. You also agree to provide accurate information and to update it as necessary. Additionally, you agree to review and comply with our Privacy Policy and any notices concerning the Services.

You further agree not to post inappropriate, inaccurate, or objectionable content and not to use any software, devices, scripts, robots, or other means to access, scrape, crawl, or spider any part of the Services. You will also not override any security component included in or underlying the Services.

Limitation of Liability

You agree that Zulf shall not be liable for any damage, loss, claim, injury, or liability resulting from your use of the website or the services provided by Zulf. This includes but is not limited to lost profits and special, direct, indirect, incidental, punitive, compensatory, or consequential damages.

Waiver and Release

You waive, discharge, and release Zulf from any claims, losses, demands, or liability of any kind against Zulf, its owners, partners, affiliates, representatives, employees, agents, licensors, suppliers, and any other third-party providers, whether known or unknown, disclosed or undisclosed, arising from your use of Zulf’s information or services.

Indemnification

You agree to indemnify, defend, and hold harmless Zulf, its owners, partners, affiliates, representatives, employees, agents, licensors, suppliers, and any other third-party providers from and against all claims, losses, expenses, damages, and costs, including legal costs and fees, arising from your use of Zulf’s information or services.

You also agree to indemnify, defend, and hold harmless Zulf, its owners, representatives, and employees from and against all claims, losses, expenses, damages, and costs, including legal costs and fees, arising from services provided by an affiliate, partner, supplier, third-party provider, or vendor, including any act, omission, negligence, or error by such parties.

You agree to defend, indemnify, and hold Zulf and its partners, as well as any of our respective subsidiaries, affiliated companies, officers, employees, members, directors, or service providers (“Zulf Affiliates”) harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees and costs, arising from:

  • Your content or your access to or use of the services;
  • Any alleged breach of these Terms;
  • Any breach, infringement, misappropriation, or violation of any third-party right;
  • Your violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental and quasi-governmental authorities;
  • Any misrepresentation made by you.

We ask that you cooperate as reasonably requested by Zulf in the defence of any claim. Zulf reserves the right to assume exclusive defence and control of any matter subject to your indemnification. You will not settle any claim against Zulf or Zulf Affiliates without Zulf’s prior written consent.

Choice of Law and Dispute Resolution

In case of a dispute between you and Zulf, please contact Zulf customer service for resolution. Any disagreement or claim arising from your use of the website, the information provided on it, or any other communication from Zulf, as well as any dispute regarding the services offered by Zulf, must be settled under the laws of the Slovak Republic. Should a dispute arise, both parties agree to resolve it in the courts of Bratislava, Slovak Republic.

Both parties agree that the court will have the authority to award equitable relief and direct, actual damages, but not punitive damages, consequential damages, lost profits, or special, indirect, incidental, or compensatory damages. However, the court may award liquidated damages, legal fees, and costs to Zulf if a website user acts fraudulently or willfully. Additionally, suppose a customer requests a chargeback without sufficient justification, as determined by Zulf at its sole discretion, or after Zulf has paid any third party any funds related to the chargeback. In that case, the court may grant any remedy provided in these Terms in favour of Zulf.

Each party will be responsible for their costs and any counsel fees they incur unless stated otherwise in these Terms.

The laws of the Slovak Republic govern these Terms and any related disputes. Any dispute between the parties, including those related to these Terms, the Privacy Policy, the Services, or their performance, must be settled in a court in Bratislava, Slovak Republic, as specified above.

You agree that if you file a lawsuit in connection with these Terms outside of Bratislava, Slovak Republic, you will indemnify and be liable to Zulf for all expenses, including legal fees, incurred by Zulf.

General Provisions

Severability: If any provision of these Terms is deemed illegal, void, or unenforceable by a court of competent jurisdiction, that provision will be modified to make it enforceable while preserving the parties’ original intent to the maximum extent permitted by law. If the modified provision is still found invalid, illegal, void, or unenforceable, it will not affect the validity, legality, and enforceability of the remaining provisions of these Terms.

Entire Agreement: These Terms constitute the entire and exclusive agreement between you and Zulf regarding the Services, replacing all prior agreements and understandings, whether written or oral. You acknowledge that you have had the opportunity to review these Terms and our Privacy Policy with counsel of your choice.

No Informal Waivers, Agreements, or Representations: Failure by either party to act regarding a breach of these Terms does not waive the right to act regarding that breach or subsequent breaches. Except as expressly provided in these Terms, no representations, statements, consents, waivers, or other acts or omissions by either party or its affiliates will be legally binding unless documented in writing, expressly referring to these Terms, and stating the intent to modify or supplement them.

Assignment and Delegation: You may not assign or delegate any rights or obligations under these Terms without prior written permission from Zulf. Any attempted assignment or delegation by you without such consent will be ineffective. Zulf may freely assign or delegate some or all of its rights and obligations under these Terms and the Privacy Policy, effective upon notice sent to you at the email address we have on file, or if we have no email address for you, by posting a notice of assignment on the Website.

Contact Us

If you have any questions about these Terms and Conditions, please get in touch with us at:

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